Privacy Policy

Welcome to OriaCore Tech Solutions (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.oriacore.co.uk] or use our services.

1. Who We Are

OriaCore Tech Solutions is a UK-based web design and development company committed to helping businesses establish a strong online presence. We specialise in creating affordable, high-quality websites tailored to the unique needs of startups, small businesses, tradespeople, and professionals across various industries. Our mission is to make web design simple, accessible, and effective—whether you're a local plumber looking for new clients, a startup launching your first online presence, or an established business seeking a modern website redesign. At OriaCore, we combine creativity, functionality, and user experience to deliver websites that not only look great but also help drive business growth. We are passionate about supporting UK businesses by offering personalised service, transparent pricing, and ongoing support to ensure your website delivers long-term value.

2. Information We Collect

We may collect and process a range of personal data to provide our services effectively. This includes contact information such as your name, email address, and phone number; business-related details like your company name and specific service needs; and payment information, which is handled securely through trusted third-party payment providers. We may also collect communication data from emails, messages, or form submissions you send to us. Additionally, to help improve our website and services, we gather website usage data such as your IP address, browser type, pages visited, and other analytical information.

3. How We Use Your Information

We collect and use your personal data to deliver our web design and development services effectively. This includes communicating with you about your project, providing support, and ensuring you receive the services you’ve requested. We may also use your information to send important updates or occasional promotional offers, which you can choose to opt out of at any time. Additionally, we use data to improve the user experience on our website, analyse site performance, and meet any legal or contractual obligations.

4. Legal Basis for Processing

We process your personal data based on several legal grounds. These include your consent—such as when you fill out our forms or subscribe to receive updates. We also process data when it is necessary to fulfil a contract with you, for example, to provide the website or design service you’ve requested. Additionally, we rely on our legitimate interests to improve our business operations and carry out responsible marketing. In some cases, we may also process data to comply with legal obligations required under UK law.

5. Sharing Your Information

We do not sell your personal data to anyone. However, we may share your information with trusted third-party service providers who help us operate our business—such as payment processors and email marketing platforms. In certain cases, we may also disclose your data to legal or regulatory authorities if required by law. All third parties we work with are obligated to handle your data securely and process it in compliance with applicable data protection laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. This includes complying with any legal, tax, or regulatory requirements. If you wish to have your data deleted, you can request this at any time by contacting us at contact@oriacore.co.uk

7. Your Data Rights

Under the UK GDPR, you have several rights concerning your personal data. These include the right to access the data we hold about you, request corrections or deletion, object to or restrict processing, and withdraw your consent at any time. To exercise any of these rights, please contact us at contact@oriacore.co.uk

8. Cookies

Our website uses cookies to enhance your browsing experience and help us analyse site performance. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy by clicking here.

9. Data Security

We are committed to protecting your personal information. We implement industry-standard security measures to safeguard your data from loss, misuse, or unauthorised access.

10. Third-Party Links

Our website may include links to external sites for your convenience. However, we are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page along with an updated revision date, so we encourage you to check back periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please get in touch with us at:
OriaCore Tech Solutions
Email: contact@oriacore.co.uk
Website: www.oriacore.co.uk